Customer Care Associate - Online  
AdFlux Solutions   More jobs from this company

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Job Title:   Customer Care Associate - Online
Category:   Client Services
Total Positions:   1
Job Location:   Karachi
Gender:   No Preference
Age:   20 to 30 years
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   Fresh1 Year
Salary Range:   PKR 0 to 0 per Month
Apply By:   Apr 22, 2018
     
     
 
Job Description:
  1. Attracts potential customers by answering product and service questions over email and live chat; suggesting information about our products.
  2. Maintains customer order records by updating information on file.
  3. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem.
  4. Selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  5. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.


Required Skills:
Customer service,Communication Skills,Multi-Tasking,Product Knowledge,Quality Focus

Company Information
 
Company Name:  AdFlux Solutions
Company Description:
AdFlux Solutions

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