| Job Title: |
|
Call Center Agents |
| Category: |
|
Client Services |
| Total Positions: |
|
20 |
| Job Location: |
|
Islamabad |
| Gender: |
|
No Preference |
| Age: |
|
25 to years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
5 Years |
| Salary Range: |
|
PKR 15,000 to 20,000 per Month |
| Apply By: |
|
Apr 15, 2018 |
| |
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| Job Description: |
- Managing large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or
- alternatives.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.
- Any other duty assigned by the Call Center Supervisor & CMS Central Manager.
|
| Required Skills: |
| Strong verbal communication skills along with active listeni |
|
