Job Title: |
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Client Relationship Associate |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Karachi |
Gender: |
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No Preference |
Age: |
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22 to 31 years |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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1 Year |
Salary Range: |
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PKR 20,000 to 30,000 per Month |
Apply By: |
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Sep 16, 2018 |
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Job Description: |
- Primarily responsible for achieving Monthly targets through Upgrades/ renewals / Up Sell and Cross Sell.
- Develop trust relationships with a portfolio of major clients to ensure the satisfaction.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Build rapport with customers to increase renewals, referrals, and cross-sell and upsell opportunities.
Specifications:
- Experience in sales and providing solutions based on customer needs
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Strong analytical skills to determine marketing effectiveness and ROI of customer engagement efforts.
- Excellent organizational, problem-solving and negotiation skills
- Bachelors in business administration, sales & marketing, CS/SE/IT or relevant field
Mandatory Skills:
- Client Servicing, Business Development, Coordinating with technical team for quote
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Company Information |
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Company Name: Sheikh Sons Travels Pvt. Ltd Company Description:
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