Job Description:,

We are looking for a talented IT Support Execuitve for our Inbound Call Center in Lahore for the Night Shift. Following skill set is requried:

• Asterisk / ViciDial Installation and Configuration.


• Basic SIP / VoIP Skills.


• Basic OS Installation and Configuration.


• Cisco and MikroTik Configuration and Installation.


• Managing the Internal Network with Firewalls.


• Fixing and Troubleshooting the ISP Related issues.


• Fibre Optics and ISP Related Skills.

Job Specification

• Analyze system specifications and translate system requirements to task specifications for team members.


• Provide accurate effort-estimates for deliverables.


• Be committed to the deadlines through follow up of tasks with team members.


• Research and actively learn about new technologies and introduce them into the infrastructure.


• Resolve technical issues that are escalated by junior and mid-level engineers.


• Work closely with the CTO to assist in the analysis, evaluation and recommendation of new application and technology appropriate to the company.


• Candidates with reference & demonstrable work experience will be given preference.


• Ability to manage priorities and work in a fast pace environment.


• Strong organizational and communication skills.


• Exceptionally self-motivated and directed.

Hardware Skills:

Cisco , MikroTik Routers, Swicthes and Firewalls.

Operating Systems

• Linux


• Windows

Servers/Platforms

Linux, Centos, Windows, Asterisk, ViciDial