Job Title: |
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Senior Customer Support Executive |
Category: |
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Client Services |
Total Positions: |
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20 |
Job Location: |
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Lahore |
Gender: |
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No Preference |
Minimum Education: |
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Masters |
Degree Title: |
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Candidates with foreign degrees or UK exposure will be preferred |
Career Level: |
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Entry Level |
Minimum Experience: |
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1 Year |
Apply By: |
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Jun 5, 2025 |
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Job Description: |
We seek a dedicated professional who takes ownership of his/her accounts, resolves customers issues, addresses the core of each query, and delivers service that earns our customers' trust.
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Candidates with foreign degrees or UK exposure will be preferred.
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- Must have excellent command of spoken English and can professionally comprehend and resolve customer issues.
- Effectively responds to inbound calls to investigate, process, and resolve customer inquiries promptly.
- Make calls to the customers to resolve customers concerns, and collect payments to support team and departmental objectives.
- Embraces teamwork and is willing to go the extra mile for his/her team's success.
- Works closely with cross-functional teams to ensure customers issues and complaints are addressed in accordance with company-wide compliance protocols and procedures.
: 20
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- Punctuality Bonus
- Commissions/Incentives
- Medical Allowance
- Fuel Allowance
- Leave Encashment
- UMMRAH
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Company Information |
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Company Name: MPS Ltd Company Description:
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