We are seeking an ambitious and enthusiastic Front Desk Associate to join a growing team at Karachi, Pakistan office and work passionately and elevated consulting services to our customers. This position requires clear communication internally and externally, strong organizational skills, resiliency, and a solution focused mindset!

The ideal candidate will be highly driven with superior communication and interpersonal skills. Must be self-motivated and must possess a good attitude.

Responsibilities:

• Answer all phone calls and transfer accordingly.
• Greet guests who are visiting office as they enter the office premises.
• Assist the sales & service teams in managing customer accounts.
• Correspond with clients and companies as needed.
• Direct customer inquiries to the appropriate department.
• Sort the mail deliver to appropriate mailboxes.
• Help keep the agency organized by regularly updating the client database, ordering office supplies, and scheduling maintenance, when needed.
• Additional duties as assigned.
• Cultivate strong relationships with clients, key vendors, and carriers; often as the first point of contact on the phone or in-person.
• Respond promptly and professionally to client, carrier, sales & service team, and supervisor inquiries and requests.

Proficiency & Skills:

• Must have prior experience in Front Desk Associate related policies and rules and regulations.
• Must have excellent communication skills and be fluent in Urdu, English & local languages.
• Familiarity with computers and the internet.
• This position requires clear communication internally and externally, strong organizational skills, resiliency, and a solution focused mindset!
• Soft skills required - strong drive, persistence, consistency, organization, time management, written and verbal communication.
• Flexible mindset focused on delivering quality deliverables on tight deadlines.

Education:

• Associate and/or Bachelor degree in any domain

Salary:

• Will be determined based on the experience & knowledge.