Job Title: |
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Client Service Officer |
Category: |
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Client Services |
Total Positions: |
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2 |
Gender: |
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No Preference |
Minimum Education: |
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Bachelors |
Career Level: |
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Entry Level |
Minimum Experience: |
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1 Year |
Apply By: |
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Jul 30, 2025 |
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Job Description: |
We seek a highly organized, proactive, and customer-focused Client Service Officer to join our remote team. You will be the primary point of contact for our clients, ensuring they receive outstanding service and support while maintaining long-term relationships that reflect our commitment to excellence.
Key Responsibilities:
Serve as the first point of contact for client inquiries via email, phone, or chat
Manage client accounts, onboarding, and routine follow-ups
Coordinate with internal teams to fulfill client needs and resolve issues promptly
Maintain accurate records of client interactions and service requests
Prepare reports, track service metrics, and provide feedback for process improvement
Build and nurture positive client relationships to support retention and growth
Requirements:
Proven experience in customer service or client relationship roles
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in using CRM systems and productivity tools
A proactive mindset and ability to work independently in a remote environment
Bachelor\'s degree in Business Administration or related field (preferred)
What We Offer:
Competitive monthly salary of $3,000–$3,500
Fully remote work environment with flexible hours
Opportunities for professional growth and advancement
Supportive and collaborative virtual team culture
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Company Information |
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Company Name: Venture Smarter Company Description: Welcome to Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition. With a team that brings together a century’s worth of collective experience, we offer unparalleled expertise in legal and business consultancy.
At Venture Smarter, we believe that the key to staying ahead in today’s competitive market lies in employing innovative, yet tried-and-tested business strategies. Our core values—innovation, integrity, and impact—drive us to deliver solutions that are both effective and ethical.
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